Shipping policy

Last updated: April 30, 2026

Thank you for shopping with EARNENDEL STORE.

Our business is based in South Korea, and we provide products and services to customers located within the United States. We work with trusted suppliers and logistics partners to ensure reliable delivery.

We currently ship to customers located within the United States only. We do not offer international shipping at this time.

Processing Time

Orders are typically processed within 3–5 business days.

Processing time includes order verification, quality check, packaging, and transfer to the shipping carrier.

During busy periods such as holidays, promotions, or high order volume, processing time may take slightly longer.

Shipping Time

Estimated delivery time within the United States is 5–10 business days (tracking available).

Shipping time does not include processing time.

Total estimated delivery time is typically 8–15 business days.

Delivery times are estimates and are not guaranteed. Shipping delays may occur due to factors beyond our control.

Delayed Delivery

In rare circumstances, delivery may be delayed due to factors beyond our control, including shipping carrier delays, weather conditions, public holidays, high seasonal demand, or supply chain disruptions.

If your package shows no tracking updates for more than 30 business days, please contact us. We will investigate the issue and provide a replacement or appropriate resolution when necessary.

Tracking Information

Once your order has been shipped, you will receive an email containing tracking information.

Tracking updates may take 1–3 business days to appear in the carrier's system.

Lost or Stolen Packages

EARNENDEL STORE is not responsible for lost or stolen packages once delivery has been confirmed by the shipping carrier.

Please ensure that your shipping address is accurate and secure before placing your order.

Order Cancellation

Orders may be cancelled within 30 minutes of placement if the order has not yet been processed.

Orders cancelled within 30 minutes may be subject to actual payment processing fees incurred.

Once an order has been processed or shipped, cancellation is no longer possible.

If you wish to cancel an order, please contact us as soon as possible.

Contact Information

Trade name: EARNENDEL STORE

Phone number: +1 (661) 270-2442

Email: bigstone9536@gmail.com

Business address: 33, Soemi-ro 81beon-gil 2306-ho, 102-dong Sajik Hanshin Apartment Dongnae-gu Busan 47872 Republic of Korea

Customer support inquiries are typically answered within 1–2 business days.